It’s no longer a question if guests are using review websites. A study by TripAdvisor found that nearly all guests considered the reviews before booking, and an astounding 78% of guests thought more highly of businesses who left management responses.
At The Social Station, we know staffing and keeping up with the 10+ review websites is a strain on your staff. That’s why we’ve simplified the process with a fully managed service.
* Additional websites supported by request.
Ask us about how our team can not only improve your Real Time Feedback response time, but convert up to 15% of your guests’ positive experiences into positive reviews.