Our social managers are the key to your success. We provide our clients with a single point of contact who gets to know your business, learns your unique voice, and handles all of the communication between your team.
Our social managers care about your business as much as you do and are eager to represent you online.
We understand handing over the messaging of your business can be scary. That's why we strive to be as transparent as possible.
All posts we make on Facebook, Twitter, and Instagram are emailed to you before they are posted. This gives you the opportunity to provide feedback and control the voice of your business.
Our technology allows us to monitor the review websites 24/7 and simplifies the process of handling customer feedback.
All reviews are sent to you and your team with a suggested response. Your team has the final say. You can approve the response, edit it, or choose not to respond - all without ever logging into any of the review websites!
Customers are leaving private messages and comments everywhere. We find them - questions, reservation requests, whatever they may be - and respond to them.
Our technology to the rescue again! Any time one of your customers asks a question we don't know the answer to, we email you the full context of the inquiry and work with your team on a response. After we have the answer, we store the reply in a personalized knowledgebase about your business, allowing us to respond next time without bothering your team.
We believe your business should be front and center on everything we post. No generic memes here. To post the most interesting, engaging content, we source from multiple places:
The number of social media websites to monitor is growing constantly. We handle the differences and simplify the process for you down to one: us.
We specialize in hospitality businesses both big and small. Restaurants, hotels, salons, retail, and more. From solo operations all the way up to the largest hotels in New York City. Our technology allows us to offer a premium service at affordable prices for any size business. Plans are customized to your business and service requirements. Contact us today for your personalized quote.