Managing reviews and social media takes time.

We can manage your reviews
and social media for you.

Introducing The Social Station. The reliable service focused on
getting you back to what's important - running your business.

Learn How

How We Can Help

Post to Social Media

An active social media profile reflects a successful business. We ensure your profiles are never stale by posting to Facebook, Twitter, and Instagram several times a week.

Manage Customer Reviews

Review websites are the number one place prospective customers learn about your business online. We thank customers who leave positive feedback, triage with your team when a guest has a bad experience, and counter false claims by setting the record straight or flagging reviews.

Respond to Questions

The days of calling a business are quickly coming to an end. Modern customers are sending private messages and leaving comments. We keep tabs on the conversation and guarantee all customers are responded to in a timely manner.

We're Not Just Any Marketing Company

The Social Station builds our own technology and staffs our service with real experts. We believe the combination of the two allows us to deliver a reliable, cost-effective service offering that no other marketing company can match.

Our Service

Why We Can Be Trusted

Your Social Manager

Our social managers are the key to your success. We provide our clients with a single point of contact who gets to know your business, learns your unique voice, and handles all of the communication between your team.

Our social managers care about your business as much as you do and are eager to represent you online.

Track What We Post

We understand handing over the messaging of your business can be scary. That's why we strive to be as transparent as possible.

All posts we make on Facebook, Twitter, and Instagram are emailed to you before they are posted. This gives you the opportunity to provide feedback and control the voice of your business.

Approve Review Responses

Our technology allows us to monitor the review websites 24/7 and simplifies the process of handling customer feedback.

All reviews are sent to you and your team with a suggested response. Your team has the final say. You can approve the response, edit it, or choose not to respond - all without ever logging into any of the review websites!

Stay in the Conversation

Customers are leaving private messages and comments everywhere. We find them - questions, reservation requests, whatever they may be - and respond to them.

Our technology to the rescue again! Any time one of your customers asks a question we don't know the answer to, we email you the full context of the inquiry and work with your team on a response. After we have the answer, we store the reply in a personalized knowledgebase about your business, allowing us to respond next time without bothering your team.

Your Content and Photos

We believe your business should be front and center on everything we post. No generic memes here. To post the most interesting, engaging content, we source from multiple places:

Information and photos you and your team sends us. We even have a mobile app, accessible on both iOS and Android, to make this process friction-free!
Photos and testimonials your customers share online.
Using a traditional marketing company? We'll work with them directly to ensure your traditional marketing campaigns are also represented online.

Social Media Sites

The number of social media websites to monitor is growing constantly. We handle the differences and simplify the process for you down to one: us.

Plans for Every Business Type

The Social Station Difference

We specialize in hospitality businesses both big and small. Restaurants, hotels, salons, retail, and more. From solo operations all the way up to the largest hotels in New York City. Our technology allows us to offer a premium service at affordable prices for any size business. Plans are customized to your business and service requirements. Contact us today for your personalized quote.